Questions to Ask a Rubber Surface Installer
CategoriesTips & Tricks

Ever heard of a rubber surface? Would you like to install a rubber surface on your business premises? If yes, you should always remember that any decision that is made in haste might prove to be quite costly in the end.

Hence, while going through the procedure of installing a rubber surface, it is essential to take necessary precautions and measure all possible risks.

In this article, we will go through a list of questions that should be asked from the rubber surface contractor before starting the process of installation.

1. Do you have a company website, blog, and social media page?

Before you jump in and hire the first rubber surface installer, it is always wise to do online research. Check whether they have a company website, blog, and social media page.

The website will tell you a lot about their history, service quality, expertise, and clients. You can decide from here whether or not you can trust the installer.

Blogs are a great place to weigh the expertise of a company. Their content will reveal whether the service they are offering will address your pain points. It will also help you make an informed decision.

A company’s social media page is where you can find out how the company interacts with and engages its customers. You want to work with a firm that replies promptly to queries and addresses concerns.

2. Can you tell me about your experience?

Though it is crucial, experience is not only about the years of service a company has provided. You want to analyze their quality of work and see whether or not they have previously worked on a project similar to yours.

A good and experienced surfacing firm will have lots of happy customers and a large social following. Look for client case studies and the types of projects they have completed.

Ideally, they will share pictures and videos of their completed projects. You should ask for references prior to signing up for a project.

3. Can I get a free estimate?

The process of rubber flooring estimate involves evaluating the surface condition, measurement, and checking for any signs of moisture. Many surface installers do this for free. You want your prospective installer to do the evaluation work for free.

4. What subfloors are suitable for rubber surfacing?

Rubber surfacing installation needs a subfloor so as to protect the surface beneath. And the subfloor has to be even. Rubber surfaces are installed on different subfloors, including concrete, tarmac, wood, crushed stone, sand, aluminum, steel, and carpet. You need to talk with your installer concerning this prior to assigning the project.

5. What is the perfect rubber surfacing thickness?

Knowing the right thickness of rubber flooring to use is crucial. It will depend on its use. If you are installing a rubber surface in your home gym, a thin rubber surface will work just fine. But for outdoor playgrounds, the play structure fall height is to be considered. Your potential expert will know the accurate thickness. So, ask your expert outright about it.

6. How much time does it take to install rubber flooring?

The time taken to install a rubber floor depends on many factors. You have to consider all factors like the subfloor type, surface condition, area to be covered, and rubber flooring thickness. Typically, it takes two days. But then it all comes down to the schedule and availability of the experts.

Knowing this will help you prepare for the downtime of your house.

7. Is there a warranty for the rubber flooring?

Reputed flooring installers usually offer a warranty of 5 years apart from boasting of the quality of the product they are offering.

8. Can rubber surfacing help build an elderly-friendly home?

Rubber has shock-absorbing and anti-slip properties. Plus, they offer a softer surface as compared to concrete. Thus, rubber surfaces can lessen the impact of surface injuries. It is ideal for a home with older people. It is even ADA-complaint.

9. Are rubber floors durable?

Yes, rubber floors can last up to a good 12 to 15 years, provided you follow the rubber flooring maintenance tips offered by your experts.


This article looked at questions you should ask of a rubber surface installer before signing on for a project. Depending on the surface, specific procedures and practices should be followed. Asking questions during your search will help you prevent making mistakes, increase the odds of success, and ultimately help you find the right contractor for your project.